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Entries Tagged as 'Strategies'

Spring Clean Your Processes

April 15th, 2012 · Comments Off on Spring Clean Your Processes

Document Systems and Processes By developing and documenting a standard process or system for regular activities, you eliminate the need to constantly re-invent the wheel. In E-Myth Mastery, consultant and author, Michael Gerber talks about the discipline of creating and implementing step-by-step processes for your most critical business activities. He recommends creating an operations manual so […]

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Tags: Excellence · Learning · Strategies

A Sixth Conversation Strategy to Add to Your Talking Toolbox

November 1st, 2009 · Comments Off on A Sixth Conversation Strategy to Add to Your Talking Toolbox

Last week, I mentioned five powerful conversation strategies that you could use to improve the quality of communication in your work and life. However, I neglected to mention a very important one – the conversation strategy that you need when the stakes are high, when emotions may run high, when you may not know quite […]

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Tags: Change · Communication · Engagement · Strategies

Five Powerful Conversation Strategies to Add to Your Talking Toolbox

October 25th, 2009 · Comments Off on Five Powerful Conversation Strategies to Add to Your Talking Toolbox

  It was impossible to get a conversation going; everybody was talking too much.      – Yogi Berra Talk is everywhere these days – talk radio, opinion/editorial shows, YouTube, blogs, newsletters, Twitter, reality TV, meetings, presentations, the news. Talk, talk, talk – everyone sure has a lot to say. The question is: are we talking at one another […]

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Tags: Communication · Contribution · Engagement · Experience · Story & Narrative · Strategies