I spent two days in training last week with new, returning and senior members of the Michigan Quality Leadership Award (MQLA) Board of Examiners.  This state program is based on the Malcolm Baldrige National Quality Award Criteria for Business, Non-Profit, Health Care and Education. The core values and concepts woven through the Baldrige Criteria provide a holistic framework that businesses, non-profits, health care organizations [...]

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 Setting the Table Author: Danny Meyer I first learned of Danny Meyer and his unique approach to the restaurant business through Bo Burlingham‘s book, Small Giants: Companies That Choose to Be Great Instead of Big.  Bo was in town in June 2006 as part of the LeadersConnect and Michigan Leaders Read program, hosted by one of the other organizations profiled in his book, Ann [...]

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Fast Company just announced its 6th Annual Fast 50 challenge, a worldwide search for ordinary people doing extraordinary things. The goal is to remind the world of all the good that’s created when passionate people with big ideas and strong convictions are determined to make a difference. Each year, the challenge generates thousands of entries and tens of [...]

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