<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Delta Possibilities &#187; Design</title>
	<atom:link href="http://www.deltapossibilities.com/home/category/design/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.deltapossibilities.com/home</link>
	<description>Strength-Based Consulting in Leadership, Strategic Communication and Organizational Change</description>
	<lastBuildDate>Tue, 16 Aug 2011 14:06:30 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.1.2</generator>
		<item>
		<title>Great Customer Experiences Begin by Designing Great Employee Experiences</title>
		<link>http://www.deltapossibilities.com/home/great-customer-experiences-begin-by-designing-great-employee-experiences/</link>
		<comments>http://www.deltapossibilities.com/home/great-customer-experiences-begin-by-designing-great-employee-experiences/#comments</comments>
		<pubDate>Wed, 07 Nov 2007 16:16:01 +0000</pubDate>
		<dc:creator>deltapossibilities</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Culture]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[Engagement]]></category>
		<category><![CDATA[Experience]]></category>
		<category><![CDATA[Leadership]]></category>

		<guid isPermaLink="false">http://www.deltapossibilities.com/home/great-customer-experiences-begin-by-designing-great-employee-experiences/</guid>
		<description><![CDATA[We&#8217;ve been hearing a lot over the past several years about the trend toward creating positive and compelling experiences for our customers. With great customer service considered an expected norm these days, proactive organizations are leaping beyond customer satisfaction to build loyalty and longevity, even evangelism, in their customer relationships. They do this by intentionally creating an overall experience that engages customers emotionally [...]]]></description>
		<wfw:commentRss>http://www.deltapossibilities.com/home/great-customer-experiences-begin-by-designing-great-employee-experiences/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

