We all know a good story when we hear or read one. But, what makes a story good? Here are some tips I picked up from organizational storyteller and consultant Gerry Lantz at last year’s International Organizational Story Weekend in Washington, D.C.
Conflict
The best stories are about some kind of action driven by conflict. Stories drive [...]

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A Who I Am story helps the teller to build trust and credibility with her audience by sharing a story or experience that provides an insight to her listeners of the kind of person she really is.
In the 2008 United States presidential campaigns, both presidential and vice-presidential candidates spent a significant amount of time telling [...]

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Last week, I mentioned five powerful conversation strategies that you could use to improve the quality of communication in your work and life. However, I neglected to mention a very important one – the conversation strategy that you need when the stakes are high, when emotions may run high, when you may not know quite [...]

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