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Entries from March 2008

System-Wide Organizational Excellence

March 17th, 2008 · Comments Off on System-Wide Organizational Excellence

I spent two days in training last week with new, returning and senior members of the Michigan Quality Leadership Award (MQLA) Board of Examiners.  This state program is based on the Malcolm Baldrige National Quality Award Criteria for Business, Non-Profit, Health Care and Education. The core values and concepts woven through the Baldrige Criteria provide a holistic framework that businesses, non-profits, health care organizations […]

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Tags: Excellence · Leadership